TERMS OF SERVICE
Last updated: September 14, 2026
Welcome to Cognitia. These Terms of Service ("Terms") are a legal agreement between you ("you" or "user") and Fragment Digital, with its registered address at Ulica Miroslava Kržeža 38, 48000 Koprivnica, Croatia ("Cognitia," "we," "us," or "our"), governing your access to and use of the Cognitia mobile application, the website at cognitia-app.com, and any related services (together, the "Service").
By creating an account, downloading the app, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy (cognitia-app.com/privacy-policy-2/), which is incorporated into these Terms by reference. If you do not agree, please do not use the Service.
1. Eligibility
You must be at least 16 years old to create an account or use the Service. By using the Service, you represent that you meet this age requirement. If we learn that we have collected personal data from someone under 16, we will take reasonable steps to delete that information and close the associated account.
2. The Service
Cognitia is a mental wellness and cognitive training application offering brain-training exercises, guided meditations, breathing and stress-reduction tools (“Zen Zone”), relaxing soundscapes, positive affirmations, and personalized progress analytics.
Not medical advice. Cognitia is intended for general wellness, relaxation, and cognitive-training purposes only. It is not a medical device and is not designed to diagnose, treat, cure, or prevent any disease or mental health condition, and it is not a substitute for professional medical or mental health advice, diagnosis, or treatment. Always seek the advice of a qualified physician or mental health professional with any questions you may have regarding a medical or mental health condition. If you are experiencing a medical emergency or a mental health crisis, including thoughts of suicide or self-harm, please contact your local emergency services or a crisis helpline immediately — do not rely on the Service.
3. Accounts
To access most features, you must create an account and provide accurate information, including a name or username, email address, and (where requested) phone number and age. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us promptly at info@fragment.digital if you suspect unauthorized use of your account.
4. Subscriptions and Payment
4.1 Plans. Cognitia offers a free plan with limited access and one or more paid subscription plans (currently including an “Early-Bird” annual subscription and a “Lifetime” plan) that unlock full access to the Service. Current pricing and plan details are displayed in the app or on our website at the time of purchase and may change from time to time.
4.2 Billing and auto-renewal. Unless stated otherwise at checkout, paid subscriptions automatically renew at the end of each billing period at the then-current price, until you cancel. You authorize us (or our third-party payment processor) to charge your chosen payment method for each renewal.
4.3 Cancellation. You may cancel your subscription at any time through your account settings or the app store through which you subscribed (Apple App Store or Google Play, as applicable). Cancellation takes effect at the end of the current billing period; you will continue to have access until then.
4.4 Refunds. Except where required by applicable law (including statutory withdrawal rights available to consumers in the European Union), payments are non-refundable. Purchases made through a third-party app store are subject to that store’s refund policies.
4.5 Payment processing. Payments are handled by third-party payment processors. We do not store your full payment card details; please refer to our Privacy Policy for details on how payment information is handled.
5. License and Acceptable Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the Service for your personal, non-commercial use.
You agree not to:
• copy, modify, reverse-engineer, or create derivative works of the Service or its content;
• resell, sublicense, or otherwise commercially exploit the Service;
• use the Service for any unlawful purpose or in a way that infringes the rights of others;
• attempt to gain unauthorized access to the Service, other accounts, or related systems;
• upload or transmit viruses, malware, or other harmful code; or
• use automated means (bots, scrapers) to access the Service without our prior written consent.
6. Intellectual Property
The Service, including all software, text, audio, soundscapes, guided meditation content, graphics, and other materials, is owned by Fragment Digital or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except for the limited license granted in Section 5, no rights are transferred to you.
7. User Content
If the Service allows you to submit information (such as progress notes, preferences, or feedback), you retain ownership of that content but grant us a worldwide, royalty-free license to use, store, and process it as necessary to operate and improve the Service, consistent with our Privacy Policy.
8. Third-Party Services
The Service may link to or integrate with third-party services (such as analytics providers, advertising networks, or payment processors). We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is governed by their own terms.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. RESULTS FROM USING THE SERVICE (INCLUDING ANY IMPROVEMENT IN FOCUS, SLEEP, OR STRESS LEVELS) ARE NOT GUARANTEED AND MAY VARY BY INDIVIDUAL.
Nothing in this Section 9 limits any statutory rights you have as a consumer that cannot be excluded under applicable law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Fragment Digital and its officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or goodwill, arising from your use of or inability to use the Service. Our total aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the amount you paid us in the twelve (12) months preceding the claim, or €50 if you have not made any payments.
This limitation does not apply to liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud.
11. Termination
We may suspend or terminate your account or access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or if required by law. You may stop using the Service and delete your account at any time. Sections that by their nature should survive termination (including Sections 6, 9, 10, and 13) will survive
.
12. Changes to the Service or These Terms
We may modify or discontinue the Service, in whole or in part, at any time. We may update these Terms from time to time; if we make material changes, we will notify you (for example, by email or an in-app notice) before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
13. Governing Law and Disputes
These Terms are governed by the laws of Croatia, without regard to its conflict-of-laws provisions. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the competent courts of Croatia, except where applicable consumer-protection law entitles you to bring a claim in the courts of your own country of residence.
14. Miscellaneous
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision will not be considered a waiver. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms constitute the entire agreement between you and Fragment Digital regarding the Service.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Fragment Digital
Ulica Miroslava Kržeža 38, 48000 Koprivnica, Croatia
Email: info@fragment.digital
